My shipment was returned to you. What should I do?
Shipments are typically returned to us when the carrier has made three failed delivery attempts.
Contact us and we are happy to re-ship your order to you. Please note that when a shipment is returned to us, we are charged an additional carrier fee. This combined with reprocessing your order means we must charge you a $20 re-ship/re-route and a new shipping charge. Please review our Shipping Information page for more details.